# Privacy Policy

# Privacy Policy
This policy applies to the RamyCook website (the “Site”). We collect only the information necessary to provide our services.


Information we collect: the name, email, phone number and message you submit through the contact form; the email address you submit to the newsletter; anonymous click counts for purchase channels (no identity information); and server access logs (IP address, browser identifier, time) used for security and troubleshooting.


How we use it: to reply to enquiries, handle after-sales and distribution requests, send updates you subscribed to, and keep the Site secure. We do not sell your personal information.


Retention: enquiry records are kept for no more than 24 months after the issue is resolved; newsletter addresses are deleted when you unsubscribe; access logs are kept for no more than 90 days.


Cookies: the Site uses only the session cookie required to sign in to the administration area. We do not use advertising or tracking cookies.


Your rights: you may request access to, correction of, or deletion of your personal information, and you may withdraw your subscription at any time. Please contact us using the details published on the Site.


We will update the date on this page whenever this policy changes.


(This page is a general template and should be reviewed by legal counsel before launch.)