Contact us
Reach us through the channels below, or send a message with the form.
This site showcases products and does not take orders directly. Use the form below to get in touch, or follow a product page through to a partner store.
- Support email
- info@ramycook.com
Send us a message
Leave your contact details and question. We will reply as soon as possible. You can also call or email us.
This site showcases our products and does not take orders directly. For model selection, unit counts or OEM customisation, leave a message below or email us directly.
Tell us your store format (supermarket, convenience store, highway service area, self-service noodle shop), expected daily servings and your city, and we can recommend a model and unit count faster.
Warranty terms, after-sales policy and certification documents are available on request. Mention which documents you need and we will reply as soon as possible.
Care notes: the water level must cover the heating plate before the machine starts. After cooking, empty the water and wipe the inner pot and heating plate dry; do not rinse the unit under water.